We understand that the health, safety and well-being of our staff and guests are paramount whilst co-existing with COVID-19 in the new world.
You will notice that things may be a little different as we have made some necessary changes to our restaurants based on advice from the government, industry bodies and safety consultants.
Please see our Health & Safety Policy here.
For further information on the health & safety procedures in place, please don’t hesitate to contact us directly or via info@danddlondon.com
FAQs
It’s with great sadness that we’ve had to close our doors temporarily due to Covid-19. We’d love to stay in touch, so please continue to visit our website, sign up to our newsletter or keep up to date via our social media channels.
RESTAURANT BOOKINGS
If you have an existing booking during this temporary closure, please note that your booking would have been cancelled and you should have received notification.
When will you be re-opening your restaurants?
With the evolving situation we are unable to confirm a specific date when we will reopen. We will monitor the situation closely and adhere to all government advice. We will be regularly communicating by all channels on the latest situation.
I need to cancel or amend an upcoming booking
If you booked online you can cancel/amend your reservation in the same way, please see your booking confirmation email for more information.
For any urgent requests relating to an existing booking, please email info@danddlondon.com – please note we will endeavour to respond to your request as swiftly as possible, we do expect significant volume of enquiries and therefore may take longer to respond than usual.
PRIVATE DINING AND EVENTS / GROUP BOOKINGS
I have an existing Private Dining or Events booking, can I reschedule?
For existing and upcoming bookings, please email events@danddlondon.com with the subject line ‘re-schedule’ who will be able to assist you to rebook at a later date.
For any new Private Dining or Event enquiries for future dates, please email events@danddlondon.com with the subject line ‘new enquiry’.
VOUCHERS, EXPERIENCES AND MASTERCLASSES
My voucher is about to expire, can I extend it?
Yes – we are monitoring the situation delay and extending Gift vouchers and Experiences. Please email gifts@danddlondon.com for further information in relation to your purchase.
All bookings can be made online via our website. Alternatively, contact info@danddlondon.com